Welcome to Isaac Maggie! These Terms of Service (“Terms”) govern your use of our website, isaacmaggie.com, and any products or services offered through the site. By accessing or using our website, you agree to be bound by these Terms, as well as any other policies referenced herein, such as our Privacy Policy. Please read these Terms carefully before making a purchase or using any part of the site. If you do not agree to these Terms, you should not use our services. If you have any questions, you can reach us at [email protected].

1. Use of Our Website

1.1. Eligibility

By using our website, you represent that you are at least 18 years of age or the legal age of majority in your jurisdiction, and that you have the legal capacity to enter into binding agreements. If you are under 18, you may only use our website under the supervision of a parent or legal guardian.

1.2. Account Creation

To make a purchase or access certain features of our site, you may need to create an account. When creating an account, you agree to provide accurate and up-to-date information and keep your account details secure. You are responsible for any activities that occur under your account, including any purchases made by individuals using your login credentials.

2. Orders and Payments

2.1. Product Availability

All products offered on isaacmaggie.com, including bedding items, are subject to availability. We make every effort to accurately display product availability and inventory status, but we cannot guarantee that every item will be in stock at the time of your order. If an item is unavailable, we will notify you as soon as possible and provide alternative options or offer a refund.

2.2. Pricing and Payment

Prices for products are listed in U.S. dollars unless otherwise noted. We reserve the right to change prices at any time without notice. The price of a product at the time of your order will be the price charged to you. You are responsible for any taxes, shipping fees, or additional charges that may apply to your purchase. Payments must be made through our secure payment gateway, and we accept various forms of payment, including major credit cards.

2.3. Order Confirmation

Once you place an order, you will receive an email confirming your order details. This confirmation does not guarantee that your order has been accepted, as all orders are subject to our review and approval. We reserve the right to cancel or refuse any order for any reason, including but not limited to suspected fraud, errors in product or pricing information, or violation of these Terms.

3. Shipping and Delivery

3.1. Shipping Policy

We offer shipping services for orders placed through isaacmaggie.com. Shipping rates and delivery times vary based on your location and the shipping method you select at checkout. For more information on shipping options, please refer to our Shipping Policy page or contact our customer service team at [email protected].

3.2. Risk of Loss

Once your order has been shipped, the risk of loss or damage passes to you. We are not responsible for delays or damages that occur during shipping. If your order arrives damaged or defective, please contact us within 7 days of receiving your order, and we will assist you with the return or exchange process.

4. Returns and Refunds

4.1. Return Policy

We want you to be completely satisfied with your purchase. If you are not happy with your order, you may return or exchange items in accordance with our Return Policy. Please refer to our full Return Policy on our website for details regarding eligible products, the return process, and any applicable fees. Returns must be initiated within 30 days of receiving your order.

4.2. Refunds

Refunds will be issued to the original payment method used at checkout. Please allow up to 10 business days for your refund to be processed after we receive the returned item. Shipping fees are non-refundable, except in cases where the return is due to our error (e.g., wrong or defective product).

5. Intellectual Property

All content on isaacmaggie.com, including text, images, logos, product descriptions, and designs, is the property of Isaac Maggie or its licensors and is protected by intellectual property laws. You may not use, reproduce, modify, or distribute any content from our website without prior written permission from us. Unauthorized use of our intellectual property may result in legal action.

6. User Conduct

You agree to use our website in a manner consistent with these Terms and applicable laws. You are prohibited from:

• Using the website for any unlawful purpose.
• Interfering with the website’s operation, including by introducing viruses, malware, or harmful code.
• Collecting or harvesting personal information from other users.
• Engaging in fraudulent activities, including using false information to make purchases.

7. Limitation of Liability

To the fullest extent permitted by law, Isaac Maggie and its affiliates, officers, employees, and agents shall not be liable for any direct, indirect, incidental, special, or consequential damages arising out of or related to your use of our website or products. This includes, but is not limited to, damages for loss of profits, data, goodwill, or other intangible losses. Our liability is limited to the amount paid for the product in question.

8. Indemnification

You agree to indemnify, defend, and hold harmless Isaac Maggie, its officers, employees, and affiliates from any claims, damages, liabilities, or expenses arising out of your use of our website, your violation of these Terms, or your infringement of any third-party rights.

9. Governing Law

These Terms are governed by the laws of the state in which Isaac Maggie operates, without regard to conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts located in that jurisdiction.

10. Changes to These Terms

We reserve the right to update or modify these Terms at any time without prior notice. Any changes will be effective immediately upon posting on our website. Your continued use of the site after such changes signifies your acceptance of the updated Terms.

11. Contact Us

If you have any questions or concerns about these Terms or your use of our website, please contact us at:

• Email: [email protected]
• Customer Service Hours: Monday to Friday, 9 AM – 5 PM (EST)

Thank you for shopping with Isaac Maggie!